Privacy Statement


SCOPE

This statement applies to user interactions with The OTOBAS Group Pty. Ltd. website at http://www.otobas.com/ including all its various components.

General

The OTOBAS Group Pty. Ltd. website makes some use of data that directly or indirectly identifies users. We take great care with practices that affect personal privacy. The OTOBAS Group Pty. Ltd. welcomes feedback from their users in relation to the site's design and practices, and to this Privacy Statement. If you believe that the site is not operating according to the principles outlined below, we ask that you to contact us immediately so that corrective action can be taken.

Data Collection

Administrative data that in some way identifies the user is gathered during interactions with The OTOBAS Group Pty. Ltd. website. This information is typically collected by every website, as it forms the basis for carrying through the interaction. For each interaction with the site, a range of information is gathered, including:

  • The IP number of the requesting computer (which is typically either the requesting computer itself, or a proxy or firewall server relaying the request)
  • The name of the user if the user has logged on to access the restricted portions of the site
  • The information requested, typically the URL of the resource being loaded
  • The type of browser used
  • The URL (if any) of the page which referred the request
  • The URL (if any) of the system requesting the information

Note that many "interactions" may be involved in presenting each "page" of the site. For example, loading the OTOBAS logo at the top of this page involves one interaction, the following text another interaction.

We will only record your e-mail address if you send us a message, or request to be added to one of our mailing lists. It will only be used for the purpose for which you have provided it and it will not be added to a mailing list unless you have so requested. We will not use your e-mail address for any other purpose without your consent.

If you have subscribed to one of our mailing lists, we may provide your e-mail address to a mailing list service provider for the sole purpose of forwarding the requested information to you. You will be reminded of this at the time you subscribe to the mailing list, and will have the option to remove your e-mail address from the service at any time, either by making the request of the service provider directly, by sending us an e-mail, or by writing or faxing the request to us. Our contact details are here.

Data Storage

The information collected above is stored in an encrypted transmission log. Access to this log is restricted solely to the Web Manager for the site, and cannot be accessed directly from the Internet.

Usage

The log is used only to derive statistical information, including the performance of the site and levels of usage, and to monitor unauthorised attempts to access the restricted portions of the site or to otherwise compromise the security of the site.

The site may make use of "cookies" to assist the user with navigation through the site, and in support of various functions within the site. These cookies are used only with this site and no attempts are made to reference these cookies outside the scope of the operation of this site. This site does not support external advertising, and cookies from third parties will not knowingly be delivered from this site.

Information contained in the log can only be re-disclosed to the user if:

  • the user can satisfactorily identify themselves to the Web Manager and establish a connection between the data held in the log and themselves, AND
  • following written permission being given by the General Manager of The OTOBAS Group Pty. Ltd.

Information contained in the log may be disclosed to a third party in circumstances in which such disclosure is legally authorised, such as in the investigation of a criminal offense, and in compliance with a search warrant or subpoena. Release of information under these circumstances will be immediately notified to the General Manager of The OTOBAS Group Pty. Ltd.

Information contained in the log may also be disclosed to the web manager of another site, the police or other authorities, in circumstances where a complaint is being lodged by The OTOBAS Group Pty. Ltd. against the activities of an individual or organisation, and only where authorised in writing by the General Manager of The OTOBAS Group Pty. Ltd. on a case by case basis. Only a subset of the total information contained in the log - that which relates to the individual or organisation which is the subject of the complaint - will be released in these circumstances. A complaint will only be lodged where there is a significant cause for concern about the activities of the individual or organisation, for example where persistent attempts have been made to gain access to the restricted portions of the site or attempts made to compromise the security of the site.

Information capable of identifying an individual or organisation will otherwise not be released.

Summary information that is not capable of identifying an individual or organisation may be derived from information contained in the log, and may be published, sold, transferred or otherwise communicated to a third party or organisation as determined by the General Manager of the OTOBAS Group Pty. Ltd.

Data Retention

Transmission logs are generated online and are periodically copied during the normal housekeeping and data backup associated with the site. Information is periodically deleted from the log to improve performance, but as this is dependent on the level of activity the site supports, information may be retained for considerable periods of time - at least months to years.

Accountability

The General Manager of The OTOBAS Group Pty. Ltd. is responsible for the administration of this Privacy Policy, in accordance with the Privacy Act as amended from time to time.